SCCM Client Troubleshooting

When we are working with SCCM we might face multiple issues when we are dealing with SCCM clients below are some of the scenarios and resolutions .

Issue 1

Patches are not installing.

WUAhandler.log

Scan failed with error 0x80244010

(0x80244010 = WU_E_PT_EXCEEDED_MAX_SERVER_TRIPS The number of round trips to the

server exceeded the maximum limit.)

Solution

1.      Take backup of registry key HKLM\Software\Microsoft\Windows\CurrentVersion\InternetSettings\Connections

2.      Delete the invalid proxy (WinHTTPSettings) Registry key.

3.      Allow sometime for the scan to run

Issue 2

Patches are not installing.

WUAhandler.log

Failed to run BeginSearch() on WUAgent. Error = 0x80070422

Solution:-

The service cannot be started, either because it is disabled or because it has no Enabled devices associated with it. We would get this error if the Automatic Updates Service is disabled.

Issue 3

SCCM Client is not installing

Solution

Prerequisite for SCCM.

1.       The login ID should have Admin Access.

2.       following services should automatic and running

a.      BITS

b.      Automatic updates

c.      Distribution transaction coordinator

3.       Following services should be stopped and disabled.

a.      Windows Firewall

4.       minimum 250mb free space in C drive

5.       Latest service pack have to  be installed

6.       System should be on AC power and connected to network.

Issue 4

SCCM Client is not installing

Solution

1.       Local temp folder of the profile is corrupted, clear temp reboot the system and try installing the client.

Issue 5

Configmgr Connection type is currently internet (For Desktop)

Solution

1.       Check the required services status(BITS, Automatic updates, Distribution Transaction Coordinator Service).

2.       Execute SLP CHANGE vbscript we can find it in google

3.       wait for 10 min

Issue 6

System is not reflecting in Console.

Solution

1.       Check the installed package site code.

2.       Check all the tabs appearing in configuration manager ( for desktop 6 Tabs, for Laptops 7 Tabs)

3.       Check for 11 action items in Action tab of Configuration manager properties

4.       If the system has been ghosted, issue may be with GUID,

a.      stop the SMS agent host service

b.      execute GUID change VBSCRIPT which can be found in google

c.      Start the SMS Agent Host Service.

d.      This will take 6 hour to take effect

Issue 7

Only 2 action item in configuration manager Properties, action tab.

Solution

1.       Windows firewall service should be disabled

2.       Port to central and MP server is not opened

Issue 8

Patch download failed

Solution:-

1.       Open Configuration manager properties.

2.       Select Advance Tab

3.       Click Delete files Tab.

4.       Initiate software inventory so that the download will start again.